That HRV Guy™
Welcome to That HRV Guy. These Terms & Conditions ("Terms") are a legally binding agreement between you and That HRV Guy LLC, a Nevada limited liability company ("Company," "we," "us," or "our").
These Terms govern your access to and use of our website at thathrvguy.com, our coaching application at coach.thathrvguy.com, our HRV assessment quiz, our AI-powered HRV coach, our courses and digital content, and our paid programs (collectively, the "Services").
These Terms incorporate our Privacy Policy and our Consumer Health Data Privacy Policy by reference.
Contents
By accessing the Services, taking the quiz, using the AI coach, or purchasing any program, you agree to these Terms and to our Privacy Policy. If you are acting on behalf of an organization, you represent that you have authority to bind that organization.
The Services are intended only for individuals who are at least eighteen (18) years of age. By accessing or using the Services, you represent and warrant that you are 18 or older and have the legal capacity to enter into a binding agreement.
We do not knowingly collect information from anyone under 18. If we learn that a person under 18 has used the Services, we will terminate the account and delete the associated information.
Certain Services require an account. Access to our courses and AI coach is provided through a secure sign-in link sent to the email address you give us. You are responsible for keeping that email account secure, for all activity that occurs under your account, and for notifying us promptly at [email protected] of any unauthorized use.
You may not share, transfer, or resell your account or your access credentials. Course content and downloadable resources are licensed for your personal, non-commercial use only.
The Services currently include:
Courses and the AI coach are delivered through a third-party application platform. See Section 17.
We may modify, suspend, add to, or discontinue any part of the Services at any time.
This is coaching and education. It is not healthcare.
The HRV Coach is an automated artificial intelligence system. You should understand the following before using it:
The Services are not a crisis intervention service and the AI coach is not equipped to handle emergencies.
If you are experiencing a medical emergency, call 911.
If you are having thoughts of harming yourself or others, or you are in crisis, contact emergency services immediately, call or text the 988 Suicide & Crisis Lifeline (in the United States), or text HOME to 741741 to reach the Crisis Text Line.
We do not routinely monitor conversations. We reserve the right to access and disclose information to law enforcement or emergency responders where we have a good-faith belief that disclosure is necessary to address a credible threat of harm to you or to another person.
Prices are stated at checkout. All programs are currently sold as one-time payments, not subscriptions. You authorize us to charge the payment method you provide for the amount shown at checkout, plus any applicable taxes.
Payment is processed by our third-party payment processor. We do not store your full payment card details.
You are responsible for any taxes or duties associated with your purchase, other than taxes on our net income.
We may change our pricing at any time. Price changes do not apply to purchases already completed.
Every program carries the same fourteen-day commitment:
To request a refund, email [email protected] within fourteen (14) days of your purchase. This applies to The HRV Practice, The HRV Practice + Private Coaching, and The Space Between alike.
Refunds are not available after the fourteen-day window has closed. If we terminate your access for a violation of these Terms under Section 23, no refund will be issued.
The Space Between is a small-group program with limited capacity. Group size, start dates, and session schedules are set at our discretion and may change. If a group reaches capacity, we may place you in the next available group and will tell you which group you are in. Nothing in these Terms or on our pages guarantees a specific group size, a specific start date, or a specific schedule.
Private sessions. Where a program includes a private session with Salim Najjar (for example, the private coaching session included in The HRV Practice + Private Coaching), that session is unlocked by completing the course, and you have twelve (12) months from the date of purchase to complete the course and schedule the session. If the course is not completed and the session is not scheduled within that twelve-month period, the session is forfeited and no refund or credit is due for it.
By providing your phone number, you consent to receive SMS or MMS messages from That HRV Guy LLC, which may include account updates, course notifications, and promotional messages. Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for help.
We do not sell or share your phone number for third-party marketing.
You represent that you are the authorized user of the phone number you provide.
By using the Services, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, including under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN).
You are responsible for maintaining an accurate email address on your account.
You agree not to:
Violation is a material breach and may result in immediate termination without refund.
This section is important to us and we enforce it.
You may not use the Services, or any content or output generated through the Services, to develop, train, fine-tune, benchmark, evaluate, or improve any artificial intelligence or machine learning system, whether commercial or non-commercial, without our prior written consent.
You may not systematically extract, collect, aggregate, or store AI coach outputs, prompts, or system instructions for the purpose of building datasets, competing products, or derivative AI systems.
You may not attempt to extract, reproduce, or reverse engineer the coach's underlying instructions, framework, or methodology, or use them to build a competing service.
These restrictions survive termination.
All content and materials in the Services, including text, video, audio, images, downloads, course curricula, the A.R.T. of the Heart framework and methodology, the AI coach's underlying instructions and content, software, and branding, are owned by That HRV Guy LLC or its licensors and are protected by intellectual property law.
That HRV Guy™ is a trademark of That HRV Guy LLC.
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal, non-commercial use. All rights not expressly granted are reserved.
You retain ownership of the content you submit, including your quiz answers, journal entries, messages to the AI coach, and any testimonials you provide ("Your Content").
By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and process it solely as necessary to operate and provide the Services, maintain and improve system functionality, provide support, and comply with legal obligations.
This license does not permit us to publicly display or commercially exploit your private conversations, journal entries, or coach messages. We will not publish your private content as a testimonial or marketing material without your explicit, affirmative permission, and you may withdraw that permission at any time.
You represent that Your Content is lawful and does not infringe anyone's rights.
Our courses and AI coach are delivered through a third-party application platform, and our website, payments, email, and SMS are operated through third-party providers. Your use of those platforms is also subject to their terms. We are not responsible for the availability, content, or practices of third-party services, and links to third-party sites are provided for convenience only.
Some links in our content are affiliate links, and we may earn a commission if you purchase through them, at no additional cost to you. We only recommend products we personally use or trust. Any product endorsement reflects our honest opinion and is not a guarantee of any result.
Testimonials and case studies reflect the experiences of specific individuals. They are not typical, not guaranteed, and not a promise of any outcome for you. Individual results vary based on many factors we do not control.
THE SERVICES, INCLUDING ALL CONTENT, COURSES, AND AI-GENERATED OUTPUT, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THAT HRV GUY LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS (THE "COMPANY PARTIES") DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (1) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (2) THE SERVICES OR ANY AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR CURRENT; (3) ANY DEFECTS WILL BE CORRECTED; OR (4) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
AI-GENERATED OUTPUT IS PRODUCED BY AUTOMATED SYSTEMS AND MAY BE INACCURATE, INCOMPLETE, OR INAPPROPRIATE. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING IT BEFORE RELYING ON IT.
THE SERVICES ARE FOR EDUCATIONAL AND PERSONAL DEVELOPMENT PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL, MENTAL HEALTH, LEGAL, OR FINANCIAL ADVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:
THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND REGARDLESS OF WHETHER ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless the Company Parties from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (1) your use of the Services; (2) your violation of these Terms; (3) Your Content; (4) your misuse of AI-generated output; or (5) your violation of any law or the rights of any third party.
You may stop using the Services at any time.
We may suspend, restrict, or terminate your access at any time, with or without notice, if we believe you have violated these Terms, engaged in unlawful conduct, or created risk or legal exposure for us. On termination for a violation, no refund will be issued.
The following survive termination: Section 14 (AI training and competitive use), Section 15 (intellectual property), Section 20 (warranties), Section 21 (liability), Section 22 (indemnification), Section 24 (dispute resolution), Section 25 (governing law), Section 26 (time limit), and any provision that by its nature should survive.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
24.1 Informal resolution first. Before starting an arbitration or any legal proceeding, you agree to email us at [email protected] with a written description of your claim and the relief you want. Both parties agree to try to resolve it informally for at least thirty (30) days. This is a condition precedent to arbitration.
24.2 Agreement to arbitrate. Except for the carve-outs in Section 24.3, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved exclusively by final and binding individual arbitration, before a single arbitrator, administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (available at adr.org), or by a comparable administrator we designate if the AAA is unavailable. The arbitrator has exclusive authority to resolve any dispute about the interpretation, enforceability, formation, or scope of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction.
24.3 Carve-outs. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court for infringement or misuse of intellectual property, including violations of Section 14.
24.4 Location and procedure. Arbitration will take place in Nevada, or remotely at either party's election, and will be conducted in English.
24.5 CLASS ACTION AND REPRESENTATIVE ACTION WAIVER. YOU AND THE COMPANY AGREE THAT ALL CLAIMS SHALL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, MASS ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MULTIPLE INDIVIDUALS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.
24.6 JURY TRIAL WAIVER. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND THE COMPANY KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY.
24.7 Mass arbitration. If twenty-five (25) or more similar arbitration demands are filed against the Company by the same or coordinated counsel within a 180-day period, the parties agree the claims will be resolved in staged proceedings to promote efficiency and reduce burden.
24.8 Confidentiality. The existence of the arbitration, the materials exchanged, and the award will be kept confidential, except as needed to enforce the award or comply with law.
24.9 THIRTY-DAY OPT-OUT. You may opt out of this arbitration agreement by emailing [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name and the email address on your account. Opting out will not affect any other provision of these Terms, and we will not retaliate or treat you differently for opting out.
24.10 Severability. If any part of this arbitration agreement is found unenforceable, the rest remains in effect, except that if the class action waiver in Section 24.5 is found unenforceable, this entire Section 24 is null and void.
These Terms and any dispute arising out of or relating to the Services are governed by the laws of the State of Nevada, without regard to its conflict of law principles, except to the extent preempted by federal law. Subject to Section 24, you consent to the exclusive jurisdiction of the state and federal courts located in Nevada.
To the fullest extent permitted by law, any claim arising out of or relating to the Services or these Terms must be filed within one (1) year after the claim arises, or it is permanently barred. This does not apply where prohibited by applicable consumer protection law.
We may update these Terms. Changes will be posted on this page with an updated effective date. If a change is material, we will make reasonable efforts to notify you. Continued use of the Services after a change takes effect means you accept the updated Terms.
If we change Section 24 (arbitration), you may reject that change by sending written notice to [email protected] within thirty (30) days of its effective date, in which case the prior version of Section 24 governs.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.
Severability. If any provision is unenforceable, the rest remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of it.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, government action, power or internet outages, cyberattacks, or third-party service failures. This does not excuse payment obligations already incurred.
No agency. Nothing here creates a partnership, joint venture, employment, agency, or fiduciary relationship.
No third-party beneficiaries. These Terms are solely for the benefit of you and the Company.
Headings. Section headings are for convenience only.
Entire agreement. These Terms, together with our Privacy Policy and Consumer Health Data Privacy Policy, are the entire agreement between you and the Company regarding the Services, and supersede all prior agreements and understandings, including the Terms & Conditions dated April 2025.